Help Center — For Businesses Worldwide
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Answers to the questions we hear most.
From how we work with clients across time zones to how our pricing and process actually work — here's what growing businesses worldwide most often ask before working with Tecnoos Solutions.
Search common questions below…Getting started
Tecnoos Solutions is a full-service digital studio founded in 2026, led by Founder & CEO Janani Jeyaraj and Director Ravi Murugasan. We offer nine core disciplines — web development, UI/UX design, graphic design, video editing, SEO, AI-driven digital marketing, business solutions, application development, and CRM — delivered by one in-house team instead of outsourced freelancers.
Every engagement starts with a free scoping call. You tell us what you're trying to solve, we ask a few clarifying questions, and you get a proposal scoped to your actual needs — not a generic package. From there we agree on milestones before any work or payment begins.
No. Most clients come to us knowing something isn't working — a slow website, a messy process, low conversion — without knowing exactly which service fixes it. Part of the scoping call is helping you figure that out.
Working with us globally
No — we work with growing businesses worldwide, across a range of industries and time zones. Wherever you're based, the same in-house team handles your project from first call to launch.
We default to asynchronous communication — written updates, shared documents, and recorded walkthroughs — so progress doesn't stall waiting for a live meeting. Live calls are scheduled around overlapping hours whenever they're genuinely useful, typically with under 2 hours' response time during your business day.
We work in English by default and quote in USD unless otherwise agreed. If your project has specific localization or multi-language requirements, mention it during scoping and we'll factor it into the proposal.
Pricing & contracts
Pricing depends on scope — a 5-page website starts differently than a custom application or an ongoing SEO retainer. Every quote comes from a free scoping call rather than a fixed price list, so you're never paying for features you don't need.
Projects are typically billed in milestones — for example 30% to start, 40% at the midpoint, and 30% at delivery. Everything is covered by a written contract and scope document before any deposit is collected, so there are no surprise charges.
Yes. Every project is covered by a written agreement before work starts, and we're happy to sign a mutual NDA if your business requires one — just raise it during the scoping call.
Process & ownership
You do, fully. Once the final invoice is paid, all code, design files, and content are handed over and belong to you — there's no vendor lock-in, and you're free to take it to another team if you ever choose to.
Yes. Every project includes a defined post-launch support window, and most clients who want ongoing updates, monitoring, or improvements move to a monthly retainer afterward.
Every service is delivered by our own in-house team, not outsourced to freelancers — and because the same team can touch your website, SEO, marketing, and CRM, nothing gets lost between vendors. As a small, founder-led studio, you also work directly with the people running it, not an account manager reading off a status template.
Yes — this is actually how most clients work with us. A website, its SEO, and a CRM to manage the leads it generates are often handled as one connected project rather than three separate hires.
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If you didn't find what you're looking for here, reach out directly — we typically respond within 2 hours.
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